Vehicle as mentioned in the booking will be provided. Extra charges will be applicable if additional vehicle or upgraded vehicle is required due to travellers carrying extra or oversized luggage.

Only Postpaid connection works in Jammu & Kashmir.

2 Star & 3 Star hotels in Srinagar,Gulmarg & Pahalgam are Non AC rooms.

Sightseeing option such as Pony Ride at Pahalgam, Gulmarg Gondola Ride, visit to Aru & Chandanwari, and SonamargTrip to Thajiwas Glacier in Sonamarg, Sonmarg Zero Point are chargeable extra and not included in the package by default.

All Gardens’ entrance fee starts from Rs 20 To 70 per pax per garden (to be paid directly by the guest on his visit).

Shikara ride can accommodate a maximum of 04 pax per boat.

Shankara Acharya temple timings are 07:00 AM To 05:00 PM.

Cameras & Mobiles are not allowed inside most Temples, it is advisable not to carry the same during temple visit

A maximum of 3 adults are allowed in one room & the third occupant of the room shall be provided a mattress/rollaway bed.

Transportation shall be provided as per the itinerary.The itinerary is fixed and cannot be modified, in case of any changes post confirmation additional cost may be applicableon the basis of changes done (to be bourne by the customer)(Vehicle operational timings 08:30 AM to 07:30 PM).

Itinerary changes are subjected to availability of tours, weather conditions and operational possibilities.

Any Tour if missed due to closure or maintenance issues, all efforts will be made to cover the sightseeing, time permitting.

Due to operational reasons, the routing of the tour may be amended. However, all mentioned services will remain unchanged.

Vehicles in Hill Areas – Even if you opt for AC vehicle, in hill stations AC is non-operational to avoid damage or mid-trip break down of the vehicle for your own convenience. Also, in several hill areas, commercial vehicles are not allowed to play music to prevent accidents

Saffron fields can be seen only from 15th Oct to 15th Nov.

At Pahalgam guest needs to hire local taxi(on direct payment basis by the customer) for Chandanwari, Aru &Betab valley which may cost approximately from Rs 2000 to Rs 2500 (6 to 7 Pax Capacity each vehicle).

Pony ride at Pahalgam (Baisaran, Kashmir Valley &Dabyan) may cost approximately from Rs 1000 to Rs 2000 Per pony(on direct payment basis by the customer).

Due to Heavy Snow fall during winters (01st Dec to 15th March – dates may change as per weather conditions) the guest needs to hire chained vehicle (max capacity is 5 to 7 pax each vehicle) from Tangmarg to Gulmarg (12Kms)and the charges may vary from Rs 1800 to Rs 2500 each vehicle(to be paid directly by the guest).

Cable car ride (Gondola) is chargeable for 02yrs child and above. Seats are allotted by the local authorities subjected to seating capacity of the car and we do not guarantee all seats to be allotted in a single car.

No vehicle is allowed for sight-seeing at Gulmarg so guest needs to hire pony sledge or snow bike subject to weather conditions on direct payment basis.

For guests travelling for day excursion to Gulmarg our cab will drop them at the parking area allotted for tourist vehicle and from there Gondola is 1.5km either by pony(on direct payment basis by the customer) or by walk.

At the time of check-in to your hotel, hotel may ask you to make an advance/security deposit (amount depends upon hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the accommodation).

Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.

For queries regarding cancellations and refunds, please refer to our Cancellation Policy.

We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.